Dear HNT Expert customer,
We are proud of your trust in our company and we thank you for the orders you placed. HNT Expert strives to deliver you the best quality products and provide you with the best service possible. That’s why we want to inform you about the status on the shipment we are all eagerly waiting for.
The goods are on their way to our warehouse and are currently undergoing an audit at customs. We are certain that no irregularities will be found, but this has altered our expectations of when we can ship out your orders.
Our current expectation is that we can ship all orders of 3 dBi and 6 dBi antennas by Tuesday, November 23rd the latest with all 4 dBi antenna orders to follow shortly after. Needless to say we hope to ship before this date, but we've set this date to avoid further disappointment. For more up-to-date shipping expectations, please refer to the respective product pages at our website HNTExpert.com.
To accommodate to your expectations we will be taking the following actions:
- Once we receive the goods at our warehouse, we will make it our first priority to do some additional Quality Control.
- If you have ordered both a 3 dBi or 6 dBi and together with a 4 dBi antenna in the same order, we will split your order and send you the first part of the order immediately when the goods arrive at our warehouse.
- Of course, we will be covering any and all additional shipping costs caused by splitting the orders.
- We are working hard to ensure that we can ship out all orders on the same day that we receive the goods at our warehouse.
We want to thank you all for your support and extended patience, and would like to apologize for any inconvenience caused by the delay.